Product Warranty

Warranty Terms and Conditions

  1. Warranty period is 1 year from date of purchase.
  2. The Company provides repair service with free-of-charge for both wages fee and spare parts if the damage is caused by failure of the machine due to manufacturing errors or caused by normal use according to user guide book only.
  3. This warranty does not cover defected or damaged products or parts due to changing or modifying any parts inside the machine nor damages caused by accidents and natural disasters. The customer will be charged for parts and service as usual.
  4. The warranty will be void when the warranty card expires or there is any scratching, crossing out or editing texts in different ways.
  5. The warranty for all types of product valued less than 10,000 baht does not cover picking-up service. We offer free repair at our service center. For types of product valued more than 10,000 baht, we offer service at home with free of charge.
  6. The warranty provided in Clause 5 covers only spare parts, excluding the cost of cleaning and inspecting at the request of the customer while the product has no problem.
  7. The warranty is available in Thailand only. The warranty card or the receipt must be shown to the Company’s service center each time of service requesting.
  8. If the warranty card is lost, the Company reserves the right to nor issue a new one. However the receipt can be substituted the lost warranty card.
  9. We reserve the right to change any specifications as stated in the warrant without prior notice.

Notification

For troubleshooting, please contact us for service at telephone number 02-9538800, 02-9539700 or Hot Line 081-353-1848

Our services are divided into

  • Bangkok and surrounding areas, we serve within 3 working days or by appointment.
  • Other provinces, we serve within 7 days or by appointment.

If the product is not covered by the warranty

  •     Customers can contact at telephone number 02-9538800, 02-9539700 or Hot Line 081-353-1848
  • If the product has problem, damages or defects, there will be charge of parts and travel expenses, depending on product type. Please contact for service information at 02-9538800, 02-9539700 or Hot Line 081-353-1848
  • Each time of product cleaning, there will be charge of cleaning service, depending on product type. Please contact for service information at 02-9538800, 02-9539700 or Hot Line 081-353-1848.